Dr. Margaret Shaffer, Richard C. Notebaert Distinguished Chair of International Business and Global Studies at UW-Milwaukee, explains how the traditional role of human resource managers is evolving from personnel administration to a more integrated, strategic partnership position. This new focus requires a diverse skill set. HR managers, if they are to communicate and partner with all facets of an organization, must be familiar with accounting, management, sales or any other department.
Dr. Shaffer also stresses the importance of hiring candidates that can adapt to meet the needs of the organization after a particular problem has been solved. Human resource personnel should seek prospective employees – across the organization – that are flexible enough to change and grow with the organization.